[Placeholder: Template is here, just need to update logic for env_non_prod_remote in settings.php.]

Official websites use .gov
A .gov website belongs to an official government organization in the United States.

Secure .gov websites use HTTPS
A lock ( ) or https:// means you’ve safely connected to the .gov website. Share sensitive information only on official, secure websites.

[Placeholder: Site Wide Alert. The modules out there don't have the fields we need. Use config_pages to drive this data.]

Getting Started

  • [OMB Memos, Circulars, Executive Orders and Other Policies]({{< ref "omb-memos-circulars-executive-orders-and-other-policies.md" >}})
  • [Checklist of Requirements for Federal Digital Services]({{< ref "checklist-of-requirements-for-federal-digital-services.md" >}})
  • [Required Web Content and Links]({{< ref "resources/required-web-content-and-links.md" >}})
  • [An overview of the 21st Century Integrated Digital Experience Act]({{< ref "resources/21st-century-integrated-digital-experience-act.md" >}})

Accessibility

Challenges and Prizes

  • [Challenges and Prizes Community of Practice]({{< ref "challenges-prizes.md" >}})
  • [Crowdsourcing with Challenge.gov]({{< ref "service_challengegov.md" >}})
  • [Get Started with Challenge and Prize Competitions]({{< ref "2014-03-31-get-started-with-challenge-and-prize-competitions.md" >}})

Contact Centers

  • [Government Contact Center Council (G3C)]({{< ref "/communities/government-contact-center-council" >}})
  • [Contact Center Guidelines]({{< ref "contact-center-guidelines.md" >}})
  • 2011 Federal Contact Center Survey, Final Report (PDF, 1.52 MB, 54 pages, September 2011)

Crowdsourcing and Citizen Science

  • [Federal Crowdsourcing and Citizen Science Community]({{< ref "communities/crowdsourcing-and-citizen-science.md" >}})
  • [Crowdsourcing Toolkit for Federal Agencies]({{< ref "crowdsourcing-toolkit-for-federal-agencies.md" >}})

Customer Experience

  • [Customer Experience Community of Practice (CX-COP)]({{< ref "/communities/customer-experience.md" >}})
  • [Customer Experience Toolkit]({{< ref "customer-experience-toolkit.md" >}})
  • [Government Customer Service Policies & Requirements]({{< ref "government-customer-service-policies-requirements-1993-to-present.md" >}})
  • [Paperwork Reduction Act Fast Track Process]({{< ref "paperwork-reduction-act-fast-track-process.md" >}})
  • Report of the Citizen Service Levels Interagency Committee CSLIC (Word document, 233 KB, 36 pages, 2005)

Design

  • U.S. Web Design System
  • [Style Guides by Government Agencies]({{< ref "style-guides-by-government-agencies.md" >}})

Digital Strategy

Measurement

  • [Digital Analytics Program]({{< ref "/guides/dap/_index.md" >}})
  • [Digital Metrics Guidance and Best Practices]({{< ref "/guides/dap/_index.md" >}})

Mobile

Multilingual

  • [Multilingual Community of Practice]({{< ref "communities/multilingual.md" >}})
  • [Bilingual Glossaries, Dictionaries, and Style Guides]({{< ref "bilingual-glossaries-dictionaries-style-guides.md" >}})
  • [Style Guides by Government Agencies]({{< ref "style-guides-by-government-agencies.md" >}})
  • [Top 10 Best Practices for Multilingual Websites]({{< ref "top-10-best-practices-for-multilingual-websites.md" >}})

Open Data

  • [Data.gov Program]({{< ref "data-gov.md" >}})
  • [Get Your Open Data on Data.gov]({{< ref "how-to-get-your-open-data-on-data-gov.md" >}})
  • [Inventory.data.gov Guide]({{< ref "inventory-data-gov-guide.md" >}})

Plain Language

Policy and Governance

Records Management

Social Media

  • [Social Media Community of Practice]({{< ref "communities/social-media.md" >}})
  • [Guidance for Social Media Providers]({{< ref "guidance-for-social-media-providers.md" >}})
  • [Improving the Accessibility of Social Media in Government]({{< ref "improving-the-accessibility-of-social-media-in-government.md" >}})
    • [Federal Social Media Accessibility Toolkit]({{< ref "federal-social-media-accessibility-toolkit-hackpad.md" >}})
  • [Social Media Metrics for Federal Agencies]({{< ref "2013-04-19-social-media-metrics-for-federal-agencies.md" >}})
  • [Style Guides by Government Agencies]({{< ref "style-guides-by-government-agencies.md" >}})
  • [Readiness, Recovery, Response: Social Media Cyber-Vandalism Toolkit]({{< ref "readiness-recovery-response-social-media-cyber-vandalism-toolkit.md" >}})
  • Barriers and Solutions to Implementing Social Media in Government (PDF, 55 KB, 4 pages, December 2008)

Terms of Service Agreements

  • [Federal Compatible Terms of Service]({{< ref "/resources/federal-compatible-terms-of-service-agreements.md" >}})
    • [Negotiated Terms of Service Agreements]({{< ref "negotiated-terms-of-service-agreements.md" >}})
    • [Agency Points of Contact for Federal Compatible Terms of Service Agreements]({{< ref "agency-points-of-contact-for-federal-compatible-terms-of-service-agreements.md" >}})

User Experience

  • [User Experience Community]({{< ref "communities/user-experience.md" >}})
  • [DigitalGov User Experience Resources]({{< ref "digitalgov-user-experience-resources.md" >}})
    • [Government Usability Case Studies]({{< ref "digitalgov-user-experience-program-results-and-case-studies.md" >}})

Website Management

  • [Web Content Managers Forum Community]({{< ref "web-managers-forum.md" >}})
  • [Checklist of Requirements for Federal Digital Services]({{< ref "checklist-of-requirements-for-federal-digital-services.md" >}})
    • [Required Web Content and Links]({{< ref "required-web-content-and-links.md" >}})
  • [Content Management Systems Toolkit]({{< ref "2013-10-30-content-management-systems-toolkit.md" >}})
    • [Content Management Systems Used by Government Agencies]({{< ref "content-management-systems-used-by-government-agencies.md" >}})
  • [Search.gov]({{< ref "search.md" >}}) (formerly DigitalGov Search)
  • [Interagency Committee on Government Information (ICGI) – Recommended Policies and Guidelines for Federal Public Websites]({{< ref "https://s3.amazonaws.com/digitalgov/_legacy-img/2014/07/Recommended-Policies-and-Guidelines-for-Federal-Public-Websites-2004.pdf" >}}) (PDF, 607 KB, 92 pages, June 2004)
    • [ICGI Report Attachments]({{< ref "https://s3.amazonaws.com/digitalgov/_legacy-img/2014/07/Report-Attachments-ICGI-Policies-and-Guidelines-for-Federal-Public-Websites-2004-HowToGov.pdf" >}}) (PDF, 184 KB, 7 pages, June 2004)
    • [ICGI Summary and Background]({{< ref "https://s3.amazonaws.com/digitalgov/_legacy-img/2014/07/Summary-and-Background-ICGI-Recommendations-for-Federal-Public-Websites-2004-HowToGov.pdf" >}}) (PDF, 176 KB, 6 pages, June 2004)
  • OMB M-17-06, Policies for Federal Agency Public Websites and Digital Services (PDF, 1.2 MB, 18 pages, November 2016)
  • [Style Guides by Government Agencies]({{< ref "style-guides-by-government-agencies.md" >}})

Essential how-to guidance for government product managers and digital teams.